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General Terms and Conditions

Publishing Date: 17th of December 2024.

These General Terms and Conditions govern the relationship between Affility Ltd., a company registered under the Commercial Law of the Republic of Bulgaria with a UIC with 207068988, a correspondence address at 5000 Veliko Tarnovo Str., 35 Marmarliyska Str., and a website located at the Internet address https://affilitydigital.com hereinafter referred to as “Affility”; “We/Us” on the one hand, and the Users of websites and services located on the website https://affilitydigital.com (the Website) hereinafter referred to as “Users”; “You/You”, on the other.

This document contains information about the activities of the Affility and the general terms and conditions of use of the services provided by the Affility, regulating the relationship between Us and each of our users.

Any new features or tools that are added to the current website are also subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to periodically check this page for changes. Website after the posting of any changes constitutes acceptance of these changes. By accepting the General Terms and Conditions, the User agrees to the processing of his personal data on the basis of the contract concluded between him and the Merchant.

I. DEFINITIONS

  1. Website – https://affilitydigital.com and all its substations.
  2. User – any natural person, aged 18 or over, who acquires goods and/or uses and/or orders a service/s.
  3. General Terms and Conditions – these General Terms and Conditions, which include terms of use, registration and delivery rules, voluntary dispute resolution and any other legally significant information that is located on the Site.
  4. Personal data – information about a natural person that reveals their physical, psychological, mental, family, economic, cultural or social identity.
  5. Service – any material or intellectual activity that is carried out in an independent way, is intended for another person and does not have the main subject of transfer of possession of an object.
  6. Service contract – a contract, other than a sales contract, under which the trader provides or undertakes to provide a service to the consumer, and the consumer pays or undertakes to pay the price for it.
  7. Procedure for alternative resolution of consumer disputes – a procedure for out-of-court resolution of consumer disputes, meeting the requirements of this Act and carried out by a body for alternative resolution of consumer disputes.

II. GENERAL TERMS

  1. You understand that your data may be transferred unencrypted and include (a) transmission over different networks; and (b) changes to match and adapt to the technical requirements of interconnecting networks or devices.
  2. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.
  3. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
  4. By agreeing to these Terms of Use, you represent that you are at least the age of majority in your country and/or province of residence, or that you are the age of majority in your country and/or province of residence, and you have consented to allow any of your minor dependents to use this site.
  5. You may not use our products or services for illegal or unauthorized purposes, nor may, in using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
  6. Violation or violation of any of the Terms will result in immediate termination of your Services.
  7. Affility has the right, at its own discretion, without prior notice, to terminate the contract unilaterally in case it finds that the services provided are used in violation of these General Terms and Conditions, the legislation in the Republic of Bulgaria and generally accepted moral norms. Except in the cases provided for in these General Terms and Conditions, the contract between the parties shall also be terminated upon termination of the Merchant’s activity or termination of the maintenance of its website. Except in the cases specified in these Terms and Conditions, either party may terminate this contract after the expiry of the initial 6 (six) months of its validity, with a one-month notice to the other party in case of non-fulfillment of obligations under the contract. The written form of the contract is considered to be complied with by sending a message by e-mail.

III. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

  1. The materials on this site are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the materials on this site is at your own risk.
  2. This site may contain certain historical information. Historical information is not necessarily up-to-date and is provided for reference only. We reserve the right to change the content of this site at any time. You agree that it is your responsibility to monitor changes to our site.

IV. CHANGES IN SERVICE AND PRICES

  1. The prices of our products and services are subject to change without notice. We reserve the right to change or add/discontinue the Service (or any part or content thereof) at any time.
  2. We will not be liable to you or to any third party for any change, price change, suspension or termination of the Service.

V. SERVICES

  1. Users have the opportunity to conclude contracts for service, purchase and sale and delivery of the services offered by Affility, namely:
    1. Website development and/or maintenance
    2. Web design
    3. Search Engine Optimization (SEO)
    4. Digital Marketing
    5. Other

VI. ORDER

  1. Users use the interface of the website to submit a request for concluding contracts with the Merchant for the goods and services offered. The contract for the sale and purchase of a service is considered to be concluded from the moment of confirmation of the order by the Merchant.
  2. The prices of the offered goods or services are those specified in the specially prepared individual offer by the Merchant, which is sent separately to each consumer through the feedback method chosen by him (email, phone). For all services requested by a User to an Affility, the User shall pay 50% of the amount due in advance. In case a User subscribes to support the services performed by the Affility, the price to be paid in advance is equal to the price for half of the support period, but not less than the price equal to a subscription plan for 6 (six months). The prices of goods and services include VAT, in cases where it is provided for its charge. The Merchant reserves the right to change at any time and without prior notice the prices of the goods and services offered on the site, and such changes will not affect already completed orders, except in the cases of a concluded contract for a subscription service.
  3. The amount prepaid in the amount of 50% of the amount due accepted upon acceptance of the project by the User is not subject to refund, except in cases of inability on the part of the Affility to complete an already started project.
  4. The Merchant may provide discounts for the goods and services offered on the site in accordance with the Bulgarian legislation and rules set by the Merchant. The rules applicable to such discounts are available at the place where the discount is displayed. Discounts can be provided in various forms (e.g. promotions, loyalty discounts granted individually, randomly or as a result of participation in a competition or customer survey).
  5. Different types of discounts cannot be combined when ordering and purchasing the same product/service.

VII. DISCLAIMER, WARRANTIES AND CLAIMS

  1. Each user can exercise his right to withdraw from a contract concluded at a distance and outside the commercial premises within 14 days of its conclusion. In case of refusal, if a service corresponding to one and/or several of the ordered services has already been provided, in order for it to be valid, the Users undertake not to use the digital content or the digital service and not to provide them to third parties.
  2. The user has the right to claim for any discrepancy between the goods or services and what was agreed/ordered, when, after delivery, discrepancies with the sales contract are found.
  3. The dealer is not responsible for the color difference due to the natural differences in color reproduction of different monitor models.
  4. Any non-conformity of the consumer service with the contract of sale that occurs within 1 month after performance shall be deemed to have existed at the time of its delivery, unless it is proved that the lack of conformity is due to the nature of the service or the nature of the non-conformity. Affility undertakes to correct the non-compliance within a reasonable time and at its own expense, when this does not exceed the volume of 8 working hours.
  5. The consumer may not challenge the conformity of the service performed with the contract for its sale when:
    1. at the conclusion of the contract, he knew or could not have been unaware of the non-conformity;
    2. The discrepancy is due to materials provided by the user.
  6. The consumer has the right to file a claim for the goods or services, regardless of whether the manufacturer or trader has provided a commercial guarantee for the goods or services.

VIII. PROVISION OF INFORMATION BY USERS

  1. The User who declares their desire to use the Services must:
    1. is at least 18 years old
    2. Paysera has the right to represent and bind the User of Services (in case the User is a legal entity)
    3. does not infringe the rights of the Company, including intellectual property rights, such as copyrights, trademarks and patents
    4. does not disclose trade secrets, financial parameters
  2. Other information that must be provided as part of the project creation process in order to build a basic profile of the Service User (demo), which will be seen by other users, the latter agrees to provide basic information, including:
    1. Name and address,
    2. Phone number
    3. Contact email address,
    4. Site address (if already available)
    5. Brief description of the business model
      1. In order to describe their project, the project owner agrees to describe the project with basic information (not an exhaustive list), including information such as:
        1. The name of a person and/or company,
        2. Field of activity,
        3. Brief description of the project,
        4. The necessary services,
        5. The position of a representative of the project owner in the company,
        6. The estimated budget for the project,
        7. The location of the searched User,
        8. The languages to be worked out desired by the User,
    6. Access to the available business accounts in social networks in order to perform the desired service.
  3. Affility reserves the right, in its sole discretion, to accept or reject any order and project creation.
    1. We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed from or under the same customer account, the same credit card, and/or orders that use the same billing and/or delivery address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided during the order.
  4. Information obligations
    1. When providing the Basic and Additional Information, as well as any other information when using the Services, Users are prohibited from engaging in any activity or directing anyone to engage in any activity that is contrary to applicable laws or regulations, including, but not limited to, criminal laws, commercial laws, privacy laws, intellectual property laws, anti-spam laws.
    2. Users are strictly prohibited from submitting, posting, publishing, displaying, sharing, uploading, downloading or exchanging:
      1. Information that is offensive, harmful, defamatory, threatening, harassing, pornographic, obscene, racist or otherwise aimed at denigrating and stigmatizing groups of people,
      2. Information that undermines collective memory, such as revisionism or denial,
      3. Information intended for the organisation of a criminal project, including, but not limited to, trafficking in human beings, prohibited substances or weapons,
      4. Information that violates the intellectual property rights of the Company, Users or third parties,
      5. Information that cannot be disclosed, such as confidential information or information belonging to Users or third parties, which cannot be disclosed without their explicit consent,
      6. Unsolicited advertising, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, phishing or any other form of attraction that is not allowed by Affility’s.
      7. Information that contains malware, viruses, worms, or other harmful code or computer programs.

The obligations regarding the provision of information specified in these Terms also apply to any other User who sends, publishes, publishes, displays, uploads, downloads or exchanges information on the Website.

IX. THIRD-PARTY LINKS

  1. Certain content, products, and services available through our service may include material from third parties.
  2. Third-party links on this site may direct you to third-party websites that are not Affility with us. We are not responsible for reviewing or evaluating the content or accuracy, and we do not warrant and will not assume any responsibility for third-party materials or websites or for other third-party materials, products, or services.
  3. We are not responsible for any damages or damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please review the third party’s policies and practices carefully and make sure you understand them before committing to any transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third party.

X. USER COMMENTS, FEEDBACK, AND OTHER STATEMENTS

  1. If, at our request, you send certain specific statements, or without a request from us, submit creative ideas, suggestions, plans, or other materials, whether online, by email, by post, or otherwise (collectively, “Comments”), you agree that we may, at any time, without limitation, edit, copy, publish, distribute, translate, and otherwise use in any medium the Comments, that you send to us. We are and will not be obligated to (1) keep any comments confidential; (2) to pay compensation for any comments; or (3) respond to any comments.
  2. We may, but have no obligation, to monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property or these Terms of Use.
  3. You agree that your comments will not infringe the rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary right. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or its linked website. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or third parties about the origin of the comments. You are solely responsible for all comments you make and their accuracy. We do not accept responsibility and do not accept responsibility for comments posted by you or any third party.

XI. PERSONAL INFORMATION

  1. Your submission of personal information through the website is governed by our Privacy Policy, which you can reach from our homepage https://affilitydigital.com/privacy-policy/

XII. ERRORS, INACCURACIES AND OMISSIONS

  1. Information may appear on our website or on the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping fees, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, as well as to change or update information or cancel orders if any information on the Service or on any related web page is inaccurate at any time without notice (including after you have submitted your order).
  2. We undertake no obligation to update, amend or clarify the information on the Service or on any linked web page, including, without limitation, pricing information, unless required to do so by law. No particular update or refresh date applied to the Service or on any linked web page should be accepted, to indicate that all information in the Service or on any related web page has been changed or updated.

XIII. PROHIBITED USE

  1. In addition to other prohibitions specified in the Terms and Conditions, you are prohibited from using the Website or its content: (a) for any illegal purpose; (b) invite others to engage in or participate in illegal acts; (c) violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) infringe or infringe our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, hurt, libel, defame, denigrate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) submit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will be or may be used in any way that will affect the functionality or operation of the Service or of a linked website, other websites or the internet; (h) collect or track the personal information of others; (i) for spam, slip, farm, pretext, spider, crawl or scraping; (j) for any obscene or immoral purpose; or (k) interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
  2. In addition, the User agrees not to abuse in any other way the Company’s Content that appears on the Website and the Platform. In particular, the User will not perform, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or company information associated with the Website and the Platform.

XIV. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  1. We do not warrant, represent or warrant that the use of our service will be uninterrupted, timely, secure or error-free.
  2. You agree that from time to time we may remove the service for indefinite periods of time in order to carry out maintenance.
  3. You expressly agree that your use of or inability to use the service is at your own risk. The Service and all products and services supplied to you through the Service are (unless expressly stated by us) provided “as is” and “as available” for your use, without any representations or conditions of any kind, express or implied, including any implied warranties or conditions of merchantability, for a particular purpose, permanence, title and non-infringement.
  4. In no event shall our directors, officers, employees, Affinity’s, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or other similar damages, Whether based on contract, tort (including negligence), strict liability, or otherwise arising out of the use of any of the Services or products purchased through the Service, or for any other claims related in any way to the use of the Service or Product, including, but not limited to, errors or omissions in content, or any loss or damage of any kind suffered as a result of the use of the Service or of any content (or product) posted, transmitted or otherwise made available through the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

XV. COMPENSATION

  1. You agree to indemnify, defend and hold harmless Affinity’s and our subsidiaries, Affinity’s, partners, employees, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, incurred by a third party due to or arising out of the breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

XVI. DIVISIBILITY

  1. In the event that any provision of these Terms of Use is determined to be illegal, invalid or unenforceable, such provision will nevertheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion will be deemed severable from these Terms of Use, such determination without prejudice to the validity and enforceability of other remaining provisions.

XVII. FINAL PROVISIONS

  1. The obligations and obligations of the parties arising before the date of termination shall survive the termination of this Agreement for all purposes.
  2. These Terms of Use are effective unless and until terminated by you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services or when you delete your account.
  3. If, in our sole discretion, you fail or suspect that you have failed to comply with any term or provision of these Terms of Use, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or may deny you access to our Services (or any part thereof).

XVIII. THE ENTIRE AGREEMENT

  1. Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or rules of operation posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, oral or written, between you and us (including, but not limited to, all previous versions of the Terms of Use). Any ambiguity in the interpretation of these Terms of Use shall not be construed against the constituent party.

XIX. GOVERNING LAW

  1. These Terms of Use and any separate agreements through which we provide you with Services shall be governed by and construed in accordance with the laws of Bulgaria.

XX. IN THE TERMS OF USE

  1. You can view the most current version of the Terms and Conditions at any time on this page.
  2. We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Continued use of or access to our website or Service following the posting of changes to these Terms of Use constitutes acceptance of those changes.

Questions about the General Terms and Conditions can be sent to us at hi@affilitydigital.com